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Senior/Sales Manager (Reactive)
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Senior/Sales Manager (Reactive)

发布于 大约 1 小时前

中层管理(经理/总监)

9 Yi Tung Road, Hong Kong, New Territories, HK
中级经验
全职员工
仅现场办公
大专
销售管理
合同管理
大客户销售
客户关系管理
市场分析
沟通能力
活动组织
谈判
酒店管理
销售

AI 估算 · 30k–50k

香港酒店业销售经理薪资较高，但要求经验，综合市场水平估算。

职位详情

关于这个职位

This role focuses on proactively soliciting and handling sales opportunities for the hotel, building long-term customer relationships, and achieving personal sales goals. You will collaborate with off-property sales channels, manage key accounts, and ensure seamless turnover to event management. Ideal for experienced sales professionals in the hospitality industry looking to grow within a global brand.

最低要求

Education and Experience:

year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

工作职责

Core Work Activities:

Building Successful Relationships that Generate Sales Opportunities:
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities:
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue:
Identifies new business to achieve personal and location revenue goals.
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the location based on market conditions and location needs.
Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service:
Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Services our customers in order to grow share of the account.
Executes and supports the company’s customer service standards.
Provides excellent customer service consistent with the daily service basics of the company.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.

AI 洞察

优缺点分析

优点

  • Work for a prestigious global hotel brand with strong reputation and career development opportunities.
  • Exposure to international clients and high-profile events, enhancing professional network.
  • Competitive compensation and benefits typically offered by large organizations.
  • Opportunity to develop deep expertise in hospitality sales and customer relationship management.
  • Sales targets can be demanding, requiring persistent effort and resilience.
  • The role involves frequent client interactions and may require working non-standard hours during events.
  • Competitive hotel market in Hong Kong requires continuous adaptation and strategic thinking.
  • This role is ideal for professionals with a background in hotel sales or related B2B sales who are energetic, customer-focused, and thrive in a dynamic service environment.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Progress from Sales Manager to Senior Sales Manager, then Director of Sales, overseeing a larger team and wider market.
  • May transition into cluster or regional sales roles, managing multiple properties.
  • Opportunities to move into other hospitality functions like event management, marketing, or general management with experience.
  • Proactively solicit and handle sales opportunities for the hotel, targeting new and existing corporate clients.
  • Build and maintain strong relationships with customers through sales calls, site visits, and networking events.
  • Collaborate with internal teams to ensure smooth event planning and execution, maximizing revenue.
  • Monitor market trends and competitor activities to adjust sales strategies and close profitable deals.
  • Strong sales and negotiation skills, with a proven track record in hospitality or related industries.
  • Excellent communication and interpersonal skills to build lasting client relationships.
  • Market knowledge and analytical ability to identify opportunities and understand competitor positioning.
  • Customer service orientation and the ability to exceed guest expectations.

申请策略

  • Research Marriott and Sheraton brands, and understand their target markets and values.
  • Tailor your application to highlight your commitment to exceptional customer service and relationship-driven sales.
  • Highlight your sales achievements, such as revenue growth, key accounts won, and client retention.
  • Showcase your experience in hospitality or related sectors, with specific examples of event or corporate sales.
  • Emphasize your ability to build relationships and manage multiple stakeholders.
  • Include any relevant language skills (English, Cantonese, Mandarin) and familiarity with hotel systems.
  • Brush up on market analysis techniques and CRM software commonly used in hotel sales.
  • Improve negotiation and presentation skills through short courses or self-study.

面试指南

  • Use the STAR method (Situation, Task, Action, Result) to structure success stories, focusing on measurable outcomes.
  • Demonstrate your customer-centric mindset and ability to align solutions with client needs.
  • Showcase your market awareness and proactive approach to sales.
  • Describe a time you had to close a challenging sales deal. What was your approach?
  • How do you identify and generate new sales opportunities in a competitive market?
  • What strategies do you use to build long-term relationships with key clients?
  • How would you handle a situation where a client is dissatisfied with service during an event?
  • What do you know about Sheraton's brand and how would you sell it?

职位点评

63
综合评分

Global hotel brand sales role with competitive pay potential and career growth, but demanding hours and limited work-life balance.

从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。

更适合这类人
This role suits professionals who are primarily motivated by financial rewards and career growth, and who are comfortable with a demanding, on-site hospitality sales environment.
表现最好
薪资福利
相对薄弱
工作生活
薪资福利70
成长发展65
工作生活50
使命价值60

薪资福利

70中等

While the JD does not disclose specific salary, working for a major international hotel group typically offers competitive compensation and benefits. However, sales roles may have variable pay tied to performance.

薪资信号未披露（AI估算：30K-50K/月）

成长发展

65中等

The role offers opportunities to advance within a global brand, but the JD focuses more on current responsibilities than structured training or clear promotion paths. Career growth depends on individual performance.

技术前沿非技术岗（不适用）
业务类型ambiguous

工作生活

50较低

This is an on-site role in Hong Kong. The JD does not mention flexible working or work-life balance, and sales positions in hospitality often require extra hours during events and peak periods.

工作模式仅现场办公
办公地点海外（不适用）
加班情况未提及（无法判断）

使命价值

60中等

Working for Sheraton to deliver meaningful guest experiences provides a sense of purpose in the hospitality industry. The brand's mission is emphasized, but the role is primarily commercial.

行业发展稳定成熟行业
社会影响中性/一般
使命信号meaningful guest experience
创新程度稳健跟随主流

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