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NTT DATA
Sales Operations and Enablement Specialist
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Sales Operations and Enablement Specialist

发布于 大约 1 小时前

普通员工/个人贡献者

Quarry Bay, Hong Kong Island, Hong Kong
中级经验
全职员工
仅现场办公
本科
销售管理
B2B Sales
Sales Enablement
Sales Operations
Spin

AI 估算 · 25k–50k

香港IT服务行业销售运营岗位，Senior Associate级别，薪资处于市场中上水平，考虑行业和地区，估算月薪2.5-5万人民币。

职位详情

关于这个职位

This role supports the sales organization by managing sales processes, tools, and data analytics to drive efficiency and revenue growth. You will work closely with sales teams to forecast, train, and optimize sales operations, ensuring the sales force is productive and aligned with business strategies.

最低要求

Bachelor's degree or equivalent in business or sales or a related field.

Developing understanding of the vast range of IT operations and service offerings.
Demonstrable knowledge and understanding of IT industry environment and business needs.
Developing business and commercial acumen.
Ability to collaborate and interact professionally and to build sound working relationships.
Developing knowledge of the client environment.
Developing understanding of the relevant sales environments and ability to grasp the challenges facing the sales force.
Displays the ability to identify trends and areas for improvement.
Developing understanding of solution selling concepts and solid knowledge on sales process design.
Displays problem analysis and solution formulation skills.
Demonstrates learning and service orientation.
Developing knowledge and understanding of sales processes, tools and methodologies.
Moderate level of experience with Salesforce.
Moderate level of sales or sales operations and enablement experience in a business-to-business sales environment, preferably a global technology organization.
Moderate level of experience building sales metrics and models (for example, pipeline and forecast models).

工作职责

Contributes to gathering data and conducting analysis of company sales and profitability.

Proactively supports the development of methods for measuring company sales performance.
Supports the examination of sales processes, programs, and systems to minimize costs and improve customer satisfaction.
Facilitates sharing of reports and sales data between sales, marketing, and other departments.
Supports sales teams by creating, evaluating and optimizing data sets and sales applications and platforms.
Contributes to the implementation by sales forecasting by analyzing past data and trends to forecast future sales.
Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools.
Proactively supports the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement.
Contributes to the preparation of monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
Works with sales team and management on pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
Proactively supports the onboarding of new sales team members on all toolsets and processes.
Plays a pivotal role in increasing sales team productivity directly by contributing to the efficiency of sales processes.
Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.

优先资格

Relevant certifications such as SPIN and Solution Selling are desirable.

Moderate level of experience with quote tools is an advantage.

AI 洞察

优缺点分析

优点

  • Global leader in IT services with strong brand and resources.
  • Exposure to complex B2B sales environment and advanced tools like Salesforce.
  • Opportunity to develop cross-functional skills in sales, data, and training.
  • On-site work may limit flexibility.
  • Requires constant adaptation to changing sales processes and tools.
  • Supporting sales teams can be high-pressure, especially during forecasting periods.
  • This role is ideal for individuals with a background in sales operations or sales support, who enjoy data analysis and process improvement, and who want to grow within a global technology company.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Progress to Sales Operations Manager, leading a team of specialists.
  • Move into broader revenue operations or business analytics roles.
  • Develop deep expertise in sales enablement and become a trusted advisor to sales leadership.
  • Support sales processes and systems, ensuring sales teams have the data and tools they need.
  • Analyze sales data and create forecasts to guide business decisions.
  • Train and onboard sales staff on tools, processes, and collateral.
  • Collaborate with marketing and sales management to improve pipeline integrity and sales efficiency.
  • Strong analytical skills and experience with Salesforce and data modeling.
  • Knowledge of sales process design and B2B solution selling methodologies.
  • Ability to train and communicate effectively with sales teams.
  • Understanding of IT services and business environment.

申请策略

  • Research NTT DATA's services and recent wins to tailor your application.
  • Demonstrate your understanding of how sales operations drive revenue.
  • Emphasize hands-on experience with Salesforce and sales reporting tools.
  • Showcase examples of sales forecasting or pipeline analysis projects.
  • Highlight any training or onboarding experience.
  • Quantify improvements in sales efficiency or data accuracy.
  • Deepen knowledge of Salesforce reporting and dashboarding.
  • Learn data visualization tools like Tableau or Power BI.

面试指南

  • Use the STAR method (Situation, Task, Action, Result) to structure behavioral answers.
  • For technical questions, explain your analytical approach and tools used.
  • Show that you understand the sales organization's goals and how your work supports them.
  • How would you design a sales forecast model for a new product line?
  • Describe a time you improved a sales process. What was the impact?
  • How do you handle data quality issues in a CRM system?
  • What experience do you have training sales teams on new tools?
  • How do you prioritize when multiple sales requests come at once?

职位点评

50
综合评分

Global IT services firm, mainstream sales technology, developmental support strong, salary not disclosed, on-site role.

从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。

更适合这类人
Best suited for candidates who prioritize skill growth and professional development over salary transparency and flexible working arrangements.
表现最好
成长发展
相对薄弱
薪资福利
薪资福利50
成长发展70
工作生活50
使命价值60

薪资福利

50较低

Salary not disclosed, but as a global firm, market-competitive pay is likely. No explicit benefits mentioned in the JD.

薪资信号未披露（AI估算：25K-50K/月）

成长发展

70中等

The role offers skill development in sales operations and data analysis, but formal growth paths are not explicitly stated.

技术前沿主流现代技术
技术栈Salesforce、Pipeline Management、Forecasting、Quote Tools、Data Analysis
业务类型ambiguous

工作生活

50较低

The role is on-site with no explicit flexibility or work-life balance signals, but location is a core business district.

工作模式仅现场办公
办公地点市区核心地段
加班情况未提及（无法判断）

使命价值

60中等

The company emphasizes positive societal impact, but the role itself is more supportive with moderate social relevance.

行业发展稳定成熟行业
社会影响中性/一般
使命信号positively impacting society
创新程度积极采用新技术

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