· Manage the laundry operations to include all guest room/suite linens and all linens for multiple outlets and catering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. · 管理洗衣房的工作，包括所有客房和套房的布巾，所有餐饮场所和会议场所的布巾，设施，修补，客人的干洗服务，根据酒店和公司的业务目标，确保符合所有产品质量标准，为酒店客人提供优质的服务
· Possess a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques · 全面掌握湿洗、去渍、上浆、干洗和熨烫的技能
· Ensure that all items laundered and dry cleaned within the hotel’s laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition · 确保酒店洗衣房的湿洗和干洗服务均达到最高标准，所洗衣物均整洁的返还至客人或员工
· Organize movement of dirty and clean laundry and of guest valet service · 组织洗前和洗后的衣物的运送和上门送衣服务
· Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding · 保证所有破损的布草和制服均被送至制服房修补或丢弃
· Control and record chemical consumption and reorder as required · 控制并记录洗衣粉消耗情况并按要求订货
· Assist in maintaining records of stock and equipment · 协助保管库存和设备记录
· Supervise all employees with the Laundry Department · 监督洗衣部的所有员工
· Ensure an accurate valet delivery · 确保上门送衣服务的准确性
· Ensure daily production records for linen and uniforms are maintained · 对每日所洗的布草和制服的数量进行记录
· Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department · 与维修部合作，进行定期的预防性维修工作并减少机器的故障停机时间
· Works with Superior and Human Resources on manpower planning and management needs · 与上级领导和人力资源部一起进行人力规划和管理需求
· Works with Superior Director of Finance in the preparation and management of the Department’s budget. · 与上级领导和财务总监一起编制和管理部门预算