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汇丰
Head of PB CLM and Client Reporting
立即应聘

Head of PB CLM and Client Reporting

发布于 8 个月前

高层管理(VP/总经理/CEO)

广州市
高级经验
全职员工
混合式弹性办公
学历未注明
技术管理
Agile
Client Lifecycle Management
Cloud
Devsecops
Stakeholder Management

AI 估算 · 50k–80k

高级技术管理职位，跨国金融巨头，广州薪资水平，结合行业和层级估算偏高。

职位详情

关于这个职位

作为汇丰银行私人银行客户生命周期管理与客户报告技术部门的负责人，你将领导全球分布的技术团队，负责制定技术战略与交付路线图，推动敏捷转型与工程最佳实践，并与业务部门紧密合作，确保高质量的技术解决方案

该职位要求深厚的金融科技背景和卓越的领导力

最低要求

Domain Knowledge – Experience in a global Private Banking technology organization, a global and multi-divisional setting being a significant advantage.

Cross-Functional Collaboration – Unify cross-functional Business and Technology teams to drive and optimise achievement of common objectives and customer outcomes.
Technology & Resilience – Understanding of relevant platforms, tools, and processes to drive delivery efficiency, resilience, and engineering excellence (e.g. Mode2, TRMF, SonarQube), as well as experience with high availability, high-scale, and performant systems.
Lean-Agile Practices – Proven experience with Lean-Agile ways of working (DevSecOps, sprints, Jira/Kanban workflows etc.), to increase efficiency and optimise value delivery.
Financial – VSIP budget and resource allocation, value-based decision making, cost optimisation and business case development.
Stakeholder Management & Communication Skills – Convey complex concepts, facilitate discussions, and drive consensus among stakeholders at all levels, with the ability to balance conflicting and changing demands through prioritisation and a pragmatic approach

工作职责

Impact on the Business: Ensure SVS’s within his/her domain are set up to enable faster and safer delivery, with clear VSIP delivery priorities, roadmaps, and capacity plans; Ensure resilient and quality engineering, driving engineering best practices and automation, cloud adoption and optimisation, and service resilience across his/her domain; Ensure delivery teams are empowered and efficient, driving Agile Ways of Operating and managing Technology financials and resources within approved budgets; Drive convergence towards FSA and global scalable solutions; Focus on the improvement of customer experience, whilst clarifying and prioritising demand across all markets; Oversight and co-ordination of key GPB Technology delivery and production services in Country

Delivery: Partner with the business to define a coherent vision and supporting technology roadmap, aligned to the GPB Future State Architecture in line with business Target Operating models and Enterprise Technology architecture principles; All aspects of change delivered in S/VS, including adherence to global HSBC principles and frameworks; Input into S/VS backlog prioritisation and decision making, via transparent communication with key stakeholders including Domain Heads and Market CIOs; Defining and shaping technology components of the Capabilities, Features and Customer Journeys; Support other GPB domains, by providing a common framework for the delivery of consistent and complementary data and reporting solutions; Reduce RTB costs through minimising solution variation across Markets, demising legacy solutions and driving alignment to Future State Architecture; Develop Country Technology delivery roadmap in partnership with Business and ensure Country demand is clearly articulated and prioritised within global portfolios.
Engineering & Technical Service Management: Delivery of Technology specific development of new and existing solutions required to enable realisation of OKRs in line with the Technology resilience standards; Enable customisation/configuration of technology solutions to factor technology-specific local market requirements and regulations; Ensure effective service management for GPB CLM & Client Reporting services and incidents, constantly aiming for high levels of customer satisfaction; Ensure adherence to security and compliance standards, including data privacy regulations. Collaborate with cybersecurity and compliance teams to implement best practices, conduct audits, and mitigate risks.
Leadership & Teamwork: Manage a globally dispersed Technology team, developing talent and instilling a culture of high-performance and cross-functional collaboration; Maintain strong relationships with Business stakeholders, partnering to deliver world-class solutions within his/her domains; Guide Technology teams in clarification of needs and possible solution paths, together with Business, Transformation and Flow-to-Work teams

AI 洞察

优缺点分析

优点

  • 汇丰作为全球顶级银行，提供广阔的职业平台和国际化视野
  • 领导全球团队，积累高端管理经验，技能积累深厚
  • 混合工作模式带来灵活性，薪资和福利具有竞争力
  • 跨时区协作要求高，需要平衡多个市场的工作节奏
  • 适合有丰富技术管理经验、善于跨文化协作、希望在金融科技领域深耕的高级领导者

缺点 / 挑战

  • 金融行业合规和安全要求严格，工作压力较大
  • 技术债务和遗留系统整合可能带来复杂挑战

角色解读

  • 晋升为更高级别的技术主管，如全球技术负责人或CTO
  • 横向扩展至其他金融科技领域，如财富管理或投资银行技术
  • 在汇丰内部或外部担任首席信息官等高管职位
  • 领导全球分布的私人银行技术团队，负责客户生命周期管理和客户报告系统的战略规划与交付
  • 推动技术转型，采用云原生架构、DevSecOps和敏捷实践，提升系统弹性和工程效率
  • 与业务部门合作，制定技术路线图，平衡全球标准化与本地市场需求
  • 管理技术财务和资源，优化成本，确保合规与安全标准
  • 深厚的私人银行领域知识，理解全球银行技术架构
  • 跨职能协作能力，能统一业务与技术团队目标
  • 精通精益敏捷实践（如DevSecOps、Scrum、Jira）和持续交付
  • 强大的利益相关者管理和沟通能力，能推动复杂决策

申请策略

  • 了解汇丰的全球技术战略和Future State Architecture理念
  • 面试中强调以客户为中心的技术解决方案和跨团队协作经验
  • 突出技术领导力，包括团队规模、技术转型案例和成果
  • 强调私人银行或金融科技领域的具体经验和成就
  • 展示敏捷转型、DevOps和云迁移的实际项目经历
  • 提及预算管理和利益相关者管理的成功案例
  • 补充金融合规知识，如数据隐私法规（GDPR等）
  • 熟悉最新的云平台（AWS/Azure）和自动化工具

面试指南

  • 使用STAR法则：描述情境、任务、行动和结果，突出领导力和量化成果
  • 强调跨功能协作和利益相关者管理，展示平衡各方需求的能力
  • 结合具体技术实例，如DevSecOps流水线优化、云迁移案例，体现技术深度
  • 请描述你如何领导一个全球分布的技术团队，并推动重大技术转型
  • 你如何处理业务需求与技术标准之间的冲突？请举例说明
  • 在敏捷转型中，你如何衡量团队效率和交付质量？
  • 面对多个市场的合规要求，你如何设计统一的技术解决方案？
  • 你如何管理技术预算并优化成本？

职位点评

81
综合评分

外资银行高级技术管理岗，薪资优厚，技术前沿，挑战与机遇并存。

从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。

更适合这类人
适合以职业成长和薪资回报为主要动机的高级技术管理者。
表现最好
成长发展
相对薄弱
使命价值
薪资福利85
成长发展90
工作生活70
使命价值65

薪资福利

85较高

高级管理职位，汇丰提供有竞争力的薪资福利，但具体数字未披露，综合判断偏高。

薪资信号面议 (50K-80K/月)

成长发展

90较高

该职位涉及前沿技术管理和全球团队领导，提供丰富的成长机会和技能积累。

技术前沿主流现代技术
技术栈Cloud、DevSecOps、Agile、Jira、SonarQube
成长机会continuous professional development
业务类型ambiguous

工作生活

70中等

混合工作模式提供一定灵活性，但高级管理角色可能需要应对高强度工作，WLB未明确。

工作模式混合式弹性办公
办公地点市区核心地段
加班情况未提及（无法判断）

使命价值

65中等

金融行业稳定成熟，社会影响力中性，但职位本身对业务有直接贡献。

行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流

汇丰 的其他在招职位

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