Watch Jobs
Henkel logo
汉高
Supply Planning & Customer Service Excellence
立即应聘

Supply Planning & Customer Service Excellence

发布于 大约 7 小时前

普通员工/个人贡献者

Israel, Netanya, Central
中级经验
全职员工
混合式弹性办公
本科
供应链、采购与物流
Lean/Six Sigma
Order-To-Cash
Procure-To-Pay
S&Op
Sap

AI 估算 · 28k–48k

Mid-level supply chain role in Israel, market salary 15-25k NIS converted to CNY.

职位详情

关于这个职位

This role manages end-to-end supply chain operations, from order receipt to customer delivery, ensuring high service levels and customer loyalty. The position involves SAP system management, production planning with global partners, and leading S&OP processes. It also drives supply chain process improvements and cost savings through projects and analytics.

最低要求

Bachelor's degree in industrial engineering, Business Administration, Logistics, or a related field – mandatory.

years of experience in a similar role – mandatory.
Experience working in SAP systems (advantage) or a similar ERP system - mandatory.
Work experience and expertise in Excel - mandatory.
High-level proficiency in English and Hebrew (writing, speaking, and presenting) - mandatory.
Experience working in an international company - an advantage.
Working knowledge of Salesforce CRM or related systems - an advantage.
Familiarity with import and logistics processes – an advantage.
In-depth understanding of Lean/Six Sigma, concepts, and tools for Problem-solving.
Abilities and the capacity to lead without direct authority.
Excellent interpersonal skills, with a focus on service orientation, independence, process leadership, change management, and project management.
Assertiveness, initiative, multi-tasking, high service orientation, and the ability to prioritize tasks are required.
Well-developed and effective verbal and written communication skills, with the ability to collaborate with peers and employees at all levels of the organization.
Willingness to take on an intensive role involving multiple interfaces simultaneously.
Position is 100% hands on.

工作职责

Oversee the end-to-end (E2E) operation of activities with the company's external customers, from receiving orders to delivering them to customers while maintaining a high level of service.

To maintain and increase customer loyalty, by building relationships.
Manage ongoing activities in the SAP system, including Order-to-Cash (OTC) and Procure-to-Pay (PTP) processes.
Plan and coordinate the production of the company's products with various manufacturers and suppliers abroad, including managing requirements and purchase orders.
Lead and coordinate the weekly Sales and Operations Planning (S&OP) process, ensuring alignment between sales forecasts, highlighting supply gaps, and managing inventory.
Monitoring and control of import shipments with the various forwarders.
Maintain responsibility for the SAP database, including the maintenance of SKUs and vendor information.
Provide support for supply chain reports abroad, including presentations and Excel reports.
Initiate and support projects that improve supply chain processes, efficiency, and cost saving.

AI 洞察

优缺点分析

优点

  • Work in a global company with diverse exposure to international suppliers and customers, building a strong cross-cultural skill set.
  • Gain expertise in SAP and ERP systems, highly valued in supply chain roles across industries.
  • Flexible work policy with hybrid model and work-from-anywhere up to 30 days per year, supporting work-life balance.
  • Comprehensive benefits including gender-neutral parental leave, employee share plan, and continuous learning opportunities.
  • Role requires high multitasking and managing multiple interfaces simultaneously, which can be intense.
  • Must be hands-on and detail-oriented, with responsibility for critical operational processes and data accuracy.
  • This position is ideal for a mid-career supply chain professional with strong SAP and Excel skills, who enjoys operational coordination and continuous improvement.

缺点 / 挑战

暂无明显挑战项

角色解读

  • Progress to senior supply chain planner or manager, overseeing broader regional or global supply chains.
  • Move into supply chain excellence or continuous improvement roles, driving transformation projects.
  • Transition to procurement, logistics, or operations management with increasing strategic responsibility.
  • Oversee the entire order-to-delivery cycle for external customers, ensuring high service levels and customer satisfaction.
  • Manage key SAP processes including Order-to-Cash and Procure-to-Pay, and maintain product and vendor data.
  • Plan production with global manufacturers and suppliers, coordinate import shipments, and run the weekly S&OP process.
  • Lead or support projects aimed at improving supply chain efficiency, reducing costs, and enhancing process quality.
  • Strong SAP ERP proficiency (or similar) combined with advanced Excel skills for data analysis and reporting.
  • Solid understanding of supply chain operations: production planning, inventory management, logistics, and S&OP.
  • Excellent communication and interpersonal skills to collaborate across teams and with external partners.
  • Analytical mindset with Lean/Six Sigma knowledge and ability to lead projects without direct authority.

申请策略

  • Tailor your CV to reflect direct experience in supply chain planning and customer service excellence.
  • In the cover letter, mention your familiarity with import/logistics processes and ability to lead cross-functional initiatives.
  • Emphasize hands-on experience with SAP or similar ERP systems, especially in OTC and PTP modules.
  • Showcase your ability to manage S&OP cycles and production planning across multiple suppliers.
  • Highlight any Lean/Six Sigma projects that resulted in efficiency gains or cost savings.
  • Demonstrate your language proficiency (English and Hebrew) and experience in international environments.
  • Brush up on advanced Excel functions (VLOOKUP, pivot tables, macros) if not already proficient.
  • Consider learning Salesforce CRM basics to strengthen your application.

面试指南

  • Use the STAR method (Situation, Task, Action, Result) to structure your responses.
  • Relate your answers to specific SAP transactions or Excel analyses you have performed.
  • Demonstrate your problem-solving approach by showing how you identify root causes and implement sustainable solutions.
  • Describe a time you improved a supply chain process. What was the impact?
  • How do you handle conflicting priorities when managing multiple customer orders and production schedules?
  • Explain how you would use SAP to manage the Order-to-Cash cycle.
  • Tell us about a challenging situation with a supplier and how you resolved it.
  • What is your experience with S&OP? How do you ensure alignment between sales forecasts and supply plans?

职位点评

72
综合评分

Good compensation and benefits, solid career growth in supply chain, flexible work, but limited social impact.

从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。

更适合这类人
Best suited for candidates who prioritize competitive compensation, work-life balance, and skill development in a global supply chain environment.
表现最好
薪资福利
相对薄弱
使命价值
薪资福利75
成长发展70
工作生活75
使命价值60

薪资福利

75中等

The role offers a competitive salary for the Israeli market, along with comprehensive benefits like meal vouchers, annual leave, and share plan, providing good compensation.

薪资信号未披露（AI估算：28K-48K/月）
福利待遇Flexible work scheme、hybrid work model、work from anywhere policy for up to 30 days per year、Health and preventive care programs、Gender-neutral parental leave for a minimum of 8 weeks、Employee Share Plan、Incentives programme、Study bursary、Meal Vouchers - Sodexo Card、Upgraded Annual Leave program

成长发展

70中等

The role provides opportunities to develop skills in SAP, S&OP, and project management, with exposure to global processes and continuous improvement methodologies.

技术前沿主流现代技术
技术栈SAP、Excel、Salesforce、Lean、Six Sigma
成长机会Diverse national and international growth opportunities
业务类型profit_center

工作生活

75中等

The company promotes work-life balance with flexible hours, hybrid work, and generous leave policies, though the role itself is intensive and hands-on.

工作模式混合式弹性办公
办公地点未明确
加班情况未提及（无法判断）
工作生活平衡Flexible work scheme with flexible hours、hybrid work model、work from anywhere policy for up to 30 days per year、Upgraded Annual Leave program

使命价值

60中等

Working in a multinational company with a focus on customer loyalty and efficiency contributes to a sense of purpose, though the role is more operational than mission-driven.

行业发展稳定成熟行业
社会影响中性/一般
创新程度稳健跟随主流

汉高 的其他在招职位

相似职位推荐

Watch Jobs