Senior Manager, Agency Training and Development
发布于 大约 16 小时前中层管理(经理/总监)
值不值得投
综合评分 79
Senior manager role in insurance training with strong developmental opportunities, competitive compensation, and hybrid work, in a stable industry.
从薪资福利、成长空间、工作节奏和岗位方向综合评估，方便横向比较。
薪资怎么样
45K
比培训与发展中位数高
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
14 个在招
职位详情
关于这个职位
This is a senior manager role responsible for leading agency training and development within an insurance company. You will design, deliver, and evaluate training programs to upskill insurance agents, ensuring alignment with business needs and customer-centric selling concepts. The position involves analyzing training needs, promoting communication with managers, and leading cross-department projects to drive team performance.
最低要求
University graduate with training and insurance professional qualifications; Track record in developing and executing successful training programs; Strong communication, interpersonal and presentation skills; Strong analytical mind and problem-solving skills, with innovation and a customer-care focus; Independent and self-driven with result-oriented mind set; Proficiency in English and Chinese, both spoken and written; Putonghua is an advantage; Proficiency in Learning Management Systems; Strong PC skills in MS Word, Excel, Power Point, Teams and Chinese word-processing.
工作职责
Deliver quality training to the developed training programs, align with the need-based selling concepts in new agent training; Take ownership of training program and responsible for the quality of training delivery; Monitor the effectiveness of the programs; Identify and assess the training needs analysis of the agency force; Develop programs that address specific business needs; Play an active role in promoting the communication channel with managers and collect feedback on training program; Lead projects when required; Play a highly collaborative role in cross-department projects.
优先资格
Professional qualification on financial planning is preferred.
AI 洞察
优缺点分析
优点
- Opportunity to work in a leading international financial services provider with a strong brand and global exposure.
- Hybrid work arrangement offers flexibility, supporting work-life balance.
- Role involves impactful training that directly supports business growth and agent performance.
- Requires balancing multiple responsibilities, including program ownership, cross-department collaboration, and continuous effectiveness monitoring.
- High expectations for self-driven performance and result-oriented mindset in a fast-paced corporate environment.
- Need to stay updated with industry trends and technological tools like Learning Management Systems.
- Experienced training professionals with strong communication skills who thrive in collaborative, multinational settings and are passionate about developing people in the insurance sector.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to higher management roles in learning and development or agency management within the insurance sector.
- Expand expertise into strategic training leadership, potentially influencing broader organizational development.
- Leverage cross-functional experience to move into regional or global training roles in multinational settings.
- Lead the design and delivery of training programs for insurance agents, focusing on need-based selling and customer care.
- Analyze training needs, monitor program effectiveness, and collaborate with managers to gather feedback.
- Develop training initiatives tailored to specific business goals and lead cross-department projects as required.
- Strong training program development and execution experience, preferably in the insurance industry.
- Excellent communication, presentation, and interpersonal skills to engage stakeholders.
- Analytical and problem-solving abilities with a customer-focused mindset.
- Proficiency in English, Chinese, and Learning Management Systems, along with advanced MS Office skills.
申请策略
- Research Manulife's corporate values, diversity initiatives, and recent business developments to tailor your application.
- Prepare examples of training programs you've led, focusing on outcomes and stakeholder feedback.
- Consider reaching out to current employees on LinkedIn to gain insights into the company culture.
- Highlight track records in developing and executing successful training programs, especially in insurance or financial services.
- Emphasize proficiency in Learning Management Systems and MS Office tools, with bilingual (English/Chinese) capabilities.
- Showcase experiences in analyzing training needs, collaborating with managers, and leading cross-functional projects.
- Include any professional qualifications in training, insurance, or financial planning.
- Enhance knowledge of insurance industry trends and customer-centric selling concepts to align training with business needs.
面试指南
- Use the STAR method (Situation, Task, Action, Result) to structure responses with specific examples.
- Focus on analytical approaches, customer focus, and measurable outcomes when discussing training programs.
- Highlight soft skills like communication and collaboration, tying them to business impact.
- Can you describe a training program you developed and how you measured its effectiveness?
- How do you identify and assess training needs within a sales or agency force?
- What strategies do you use to promote communication and gather feedback from managers?
- How do you handle cross-department projects and ensure collaboration?
- Why are you interested in this role at Manulife, and how does your experience align?
职位点评
薪资福利
The role offers competitive compensation typical for senior management in a multinational financial services company, with potential for performance-based benefits.
成长发展
The position provides opportunities for learning and career growth through training program leadership and cross-department collaboration, supported by a global team environment.
工作生活
The hybrid work arrangement offers flexibility, but specific details on work-life balance are not provided in the JD.
使命价值
Working in insurance contributes to helping people make better decisions and improve lives, aligning with a positive social impact mission.
宏利 的其他在招职位