Field Force Training Expert - Taiwan

This role is for a Field Force Training Expert in Taiwan, responsible for designing and delivering innovative training programs for sales and medical teams in the pharmaceutical industry. The focus is on enhancing field force capabilities through digital learning tools, ensuring compliance with regulations, and driving business outcomes aligned with brand strategies.

Value Team Delivery: Deliver day-to-day tasks and responsibilities as defined by the Value Team’s mandate. Support the Value Team Captain in executing the team’s strategy and objectives. Apply expertise to address and resolve specific business challenges identified by the Value Team, with a focus on achieving measurable outcomes. Work collaboratively with cross-functional team members and stakeholders to accomplish prioritized objectives and deliverables. Area specific Responsibility & Accountability: In alignment with Global Brand Teams and Regional Leadership, bring innovative, high impact learning to field teams, incorporating Brand Strategy and Customer Engagement Models. Synthesis complex data sets regarding field force performance and recommend focus areas for field capability development. Drive collaboration across Sales, Market Access, Marketing, and Medical to align training plans with the business priorities of in-market brands and upcoming launches. Ensure the correct implementation of promotional messages in the field, aligned with the company’s omnichannel model and Astellas Customer Engagement (ACE) sales methodology. Contribute to the design and execution of annual training objectives consistent with corporate, medical, and brand strategies. Provide leadership setting quarterly Key Results measures for training of field teams. Facilitate soft skills development (communication, negotiation, strategic thinking, leadership). Lead training for product launches, cycle meetings, account planning workshops, and onboarding programs. Measure training impact through evaluations, certifications, and performance KPIs. Partner with external vendor providers to bring new learning methodologies. Ensure all training content and delivery comply with industry regulations and company standards. You must have in depth knowledge of the disease state, products, technology, business acumen and competition within your functional area of expertise. Understanding the Astellas Core Competencies and modeling these behaviors in an exemplary fashion is mandatory. Learn and adopt new technologies for content creation. Update and maintain learning content per Value Delivery needs. Continuous Improvement: Identify opportunities for process enhancements and participate in initiatives to improve team effectiveness and efficiency when creating content for Value Delivery stakeholders. Provide hands-on learning design expertise and consultancy to Value Delivery teams where needed, helping teams understand what is possible, compliant, and sustainable within the Astellas systems and policies. SME for institutional knowledge that ensures continuity across teams, prevents rework, and reduces operational risk across the Value Delivery learning landscape. Skill Development and Learning: Engage in ongoing professional development and capability building, leveraging guidance from the Chapter Lead. Embrace new technologies and learn AI-enable platforms for content development. Ability to deliver training via virtual training methods VILT, Webinars and in-person workshops. Compliance and Best Practices: Adhere to established standards, policies, and leading practices relevant to the Value Team and Chapter. Ensure all training materials are reviewed and approved by the appropriate MAP Teams as required. Own the selling product certification process to ensure message compliance and selling accuracy of field team members. Agile: Utilize agile approaches, collaborate in agile ceremonies and Ways of Working to ensure effective delivery for the business. Foster a culture of collaboration, flexibility, and responsiveness to change, enabling the team to thrive in an agile environment.

Master’s degree, MBA, or postgraduate specialization in Business, Marketing, or Learning & Development. Prior experience developing learning content and utilization of AI enable authoring tools. Prior experience developing learning content for commercial and/or medical teams within pharma industry. Project management discipline – ability to plan, prioritize, and execute multiple initiatives simultaneously.