万豪
Assistant Director of Sales
Assistant Director of Sales
发布于 大约 3 小时前中层管理(经理/总监)
180 Wong Chuk Hang Road, Aberdeen, Hong Kong, Hong Kong Island, HK
中级经验
全职员工
仅现场办公
本科
销售与零售
Customer Relationship Management
Leadership
Market Analysis
Negotiation
Client Acquisition
AI 估算 · 45k–72k
Senior sales management role in luxury hotel in Hong Kong; competitive market rate for this level.
职位详情
关于这个职位
This role assists in leading the sales effort for a luxury hotel property, focusing on group, transient, and corporate segments. You will help implement sales strategies, achieve revenue goals, and build long-term customer relationships. It is a mid-level management position that combines strategic planning with hands-on sales activities.
最低要求
Education and Experience
year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
工作职责
Developing & Executing Sales Strategies
Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
Assists with the development and implementation of promotions, both internal and external.
Maximizing Revenue
Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
Recommends booking goals for sales team members.
Managing Sales Activities
Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Analyzing & Reporting on Sales and Financial Data
Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
Assists Revenue Management with completing accurate six period projections.
Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
Ensures that a customer recognition program is in effect throughout Sales.
Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
Participates in and practices daily service basics of the brand.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Building Successful Relationships
Develops and manages relationships with key stakeholders, both internal and external.
Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
AI 洞察
优缺点分析
优点
- Work with a globally recognized luxury brand (JW Marriott) with strong reputation.
- Opportunity to develop sales and leadership skills in a dynamic hospitality environment.
- Exposure to high-profile corporate and group clients, building valuable industry network.
- Competitive compensation and benefits typical of large international hotel chains.
- Target-driven environment with pressure to achieve revenue goals.
- Requires flexibility for events, travel, and client entertainment.
- Balancing strategic responsibilities with hands-on sales execution.
- A seasoned sales professional with hospitality experience who enjoys leading a team and building customer relationships in a luxury setting.
缺点 / 挑战
暂无明显挑战项
角色解读
- Advance to Director of Sales overseeing larger segments or multiple properties.
- Move into regional or corporate sales leadership roles within Marriott.
- Transition to general management or hotel operations roles.
- Lead the property's segmented sales effort and implement sales strategies to achieve revenue goals.
- Manage day-to-day sales activities including soliciting new business, conducting sales calls, and closing deals.
- Analyze market data and financial reports to optimize room and catering revenue.
- Build and maintain strong relationships with key clients and internal stakeholders.
- Proven experience in sales and marketing, preferably in hospitality.
- Strong leadership and team management abilities.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in sales systems and revenue management tools.
申请策略
- Customize cover letter to show passion for luxury hospitality and Marriott's brand values.
- Leverage any existing network in the Hong Kong hotel industry.
- Quantify sales achievements (e.g., revenue growth, client acquisition numbers).
- Highlight leadership experience and team management accomplishments.
- Include specific examples of strategic sales planning and execution.
- Demonstrate knowledge of luxury hospitality and customer service excellence.
- Familiarize with Marriott's sales systems and revenue management practices.
- Polish negotiation and presentation skills through workshops or courses.
面试指南
- Use the STAR method for behavioral questions: Situation, Task, Action, Result.
- Provide specific examples with measurable outcomes.
- Emphasize alignment with Marriott's customer service philosophy.
- How do you develop and implement a sales strategy for a hotel segment?
- Describe a time you exceeded revenue targets. What was your approach?
- How do you handle underperforming team members in a sales environment?
- What methods do you use to build long-term customer relationships?
- How would you contribute to improving guest satisfaction in the sales process?
匹配度报告
61
综合匹配度
Luxury hotel sales leadership role with competitive pay, strong brand, but limited work-life balance flexibility.
适合人群
This role is best for a sales professional prioritizing financial rewards and career growth in a prestigious brand, who can accept on-site work and demanding hours.
最强匹配
薪资福利匹配
最弱匹配
工作生活匹配
薪资福利75
成长发展70
工作生活40
使命价值60
薪资福利匹配
75中等
The role offers competitive compensation typical of luxury hotels, but specific details are not disclosed in the JD.
薪资信号未披露（AI估算：45K-72K/月）
成长发展匹配
70中等
Opportunities for growth exist within Marriott's global structure, but the JD does not explicitly mention training or career progression.
技术前沿非技术岗（不适用）
业务类型profit_center
工作生活匹配
40较低
On-site work in Hong Kong with likely demanding hours, no remote flexibility mentioned.
工作模式仅现场办公
办公地点市区核心地段
加班情况未提及（无法判断）
使命价值匹配
60中等
The hospitality industry is stable, and the role contributes to guest satisfaction, but social impact is moderate.
行业发展稳定成熟行业
社会影响中性/一般
使命信号Wonderful Hospitality. Always.、JW Treatment
创新程度稳健跟随主流
Watch Jobs