仲量联行
Assistant Facilities Manager
Assistant Facilities Manager
发布于 37 分钟前基层主管/组长
全职员工仅现场办公设施与不动产
设施与不动产
Facility Management
Microsoft Office
Risk Management
Team Leadership
值不值得投
73综合评分
综合评分 73
跨国平台、专业成长好、现场办公、工作强度中等偏高
从薪资福利、成长发展、工作生活和使命价值四个维度综合评估，方便横向比较。
薪资怎么样
2.3万
比设施与不动产中位数高
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
74 个在招 · 其中设施与不动产 24 个
市场机会
选择面较广
上海 · 设施与不动产 · 88 个在招
职位详情
关于这个职位
作为助理设施经理，你将协助设施经理交付大中华区IFM合同服务，担任客户与现场团队的关键联络人
负责领导 onsite 团队确保设施安全、合规且高效运行，管理供应商及预算，并推动能源管理与风险控制，提升运营效率与客户满意度
最低要求
A university degree or above; major in Administrative Management, Property Management, or related fields preferred.
+ years of experience in administrative or facilities coordination within multinational corporations (MNCs). Familiarity with MPF, social insurance, and Chinese labor laws is a plus.
Strong multitasking abilities to handle high-frequency employee inquiries (5-10/day) and urgent maintenance issues simultaneously.
Proficient in Microsoft Office (especially Excel and PowerPoint) for data analysis and reporting.
Good English communication skills to collaborate with expatriate leadership and international vendors.
工作职责
The role is the key point of contact with Client and key stakeholders across client sites for the areas of responsibility and its occupants, and act as their service provider liaison.
Leading the onsite team, the role is responsible for ensuring that JLL team (employee and service partners) delivers FM and workplace services to the highest standard resulting in safe, code-compliant, functional, comfortable, energy efficient and attractive facilities and site infrastructure.
The role is responsible for supporting the Shanghai Area Facilities leader on the managing of contracts, Capex & Opex expense budgets within approved allocations.
The role is responsible for the preparation, collation and submission of related facilities reports as per required frequency for the Facilities Manager review.
Assist in the evaluating the vendor procurement and management practices of your designated CLIENT site and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
Co-ordinate and monitor the contractor management program ensuring all vendors comply with all aspects of their agreement
Oversee the maintenance and operation of the office facilities
Assist in the implementation a comprehensive energy management program for your sites
Assist and monitor building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
Monitor the Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure
Ensure that the team liaises closely with the JLL and CLENT procedures to ensure service standards are maintained
Recommend continuous quality improvement practices across your site
Implement, comply with and audit all internal management systems, for quality assurance
Assist in the organizing of internal and external Client events
Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
Ensure critical operations and sites are identified across the region.
Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client Microsystems and JLL reputation.
Support the implementation and monitoring of disaster recovery and business continuity plans
Follow established escalation procedures and incident reporting procedures
Provide superior customer service.
Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
Pro-actively manage CLIENT expectations ensuring that the service levels are maintained
Oversee the comprehensive facilities operation management system for designated office areas, covering everything from daily maintenance to annual asset inventory. This role focuses on improving operational efficiency through digital and deep involvement in vendor performance management and cost control.
Assist in the budgeting process as required
Provide input as required into the Monthly Report to CLIENT
Active involvement in the monitoring and achieving the required Key Performance Indicators
Actively support an environment that supports teamwork
Obey the temporary working arrangement from the leadership.
AI 洞察
优缺点分析
优点
- 依托JLL全球平台，接触国际顶尖客户和项目，职业视野开阔
- 提供系统的设施管理专业培训
- 工作稳定性高，福利体系完善
- 需严格遵循国际标准流程，对细节和合规性要求极高
- 需频繁跨部门及跨文化沟通
- 适合具备跨国公司背景、英语流利、注重细节且擅长多任务处理的设施管理或行政专业人士
缺点 / 挑战
- 需同时处理高频员工咨询和紧急维修问题，工作压力较大
角色解读
- 可向高级设施经理、区域设施总监方向发展，或在物业管理、商业地产运营领域深耕，积累大型跨国客户服务经验
- 协助设施经理管理大中华区客户的设施维护、供应商协调及预算管理
- 作为客户与现场团队的核心联络人，确保设施运营符合安全、合规及高标准服务要求
- 具备3年以上跨国公司行政或设施协调经验
- 精通Microsoft Office进行数据分析
- 优秀的英语沟通能力以对接外籍管理层和国际供应商
- 熟悉中国劳动法及社保公积金政策者优先
申请策略
- 关注JLL的企业文化和价值观，在面试中体现对客户服务的重视
- 准备具体案例说明如何平衡多方利益和处理突发状况
- 突出在跨国公司从事设施协调或行政管理的具体经历
- 强调英语沟通能力及处理多任务的能力
- 展示在成本控制、供应商管理或风险管理方面的成功案例
- 加强Excel数据处理技能以支持报告和分析
- 深入了解中国劳动法规及社保政策
- 提升项目管理知识（如PMP基础）
面试指南
- 使用STAR法则（情境、任务、行动、结果）回答行为面试题
- 重点展示问题解决能力、沟通协调能力及结果导向思维
- 请举例说明你如何在高压环境下同时处理多个紧急维护请求？
- 你如何评估和管理外部供应商的表现以确保服务质量？
- 请描述一次你通过优化流程节省成本或提高效率的经历
- 你如何确保设施运营符合当地法律法规和安全标准？
- 复习设施管理基础知识及最新行业趋势
- 了解JLL的主要业务和服务范围
职位点评
薪资福利75
成长发展80
工作生活60
使命价值70
薪资福利
75中等
JLL作为上市跨国巨头，提供具有市场竞争力的薪资和完善福利体系，满足补偿性动机。
薪资信号未披露（AI估算：1.8千–2.8万/月）
成长发展
80较高
公司提供明确的职业发展路径和培训机会，技术栈虽非前沿但管理规范，有利于专业成长。
技术前沿主流现代技术
成长机会empowering them to thrive, grow meaningful careers
业务类型cost_center
工作生活
60中等
现场办公模式，需处理高频咨询和紧急事务，WLB一般，但公司文化相对人性化。
工作模式仅现场办公
办公地点市区核心地段
加班情况JD含高强度暗示词
使命价值
70中等
致力于塑造更美好的房地产未来，具有一定的社会价值和使命感。
行业发展稳定成熟行业
社会影响中性/一般
使命信号shaping a brighter way forward、better world
创新程度积极采用新技术
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