渣打银行
Senior Analyst, Markets, Sales Support
Senior Analyst, Markets, Sales Support
发布于 1 小时前普通员工/个人贡献者
全职员工混合式弹性办公销售运营（SFE）
销售运营（SFE）
Client Relationship Management
Compliance
Operations
Process Improvement
Risk Management
Sales Support
Trade Lifecycle
值不值得投
81综合评分
综合评分 81
外资银行中后台支持岗，WLB极佳，福利丰厚，稳定成熟，适合追求平衡的专业人士
从薪资福利、成长发展、工作生活和使命价值四个维度综合评估，方便横向比较。
薪资怎么样
3.3万
比销售运营（SFE）中位数高
发布情况
新岗位 · 今天发布
公司情况
这家公司招聘很活跃
约 260 个在招
市场机会
选择适中
上海 · 销售运营（SFE） · 40 个在招
职位详情
关于这个职位
渣打银行全球市场销售支持高级分析师，负责为全球市场销售团队提供高质量的交易前/后支持，确保交易生命周期顺利执行
需协调内部运营、合规及外部客户，处理交易录入、查询解决及流程优化，保障业务符合监管与风险控制标准
最低要求
preferably at least 5-7 years of relevant experience in Markets, Sales Support, Trade Lifecycle, Operations, or related functions.
Experience in client-facing operational environments is preferred.
工作职责
Strategy:
Maintain a strong understanding of Global Markets and the broader CIB client landscape.
Provide comprehensive pre‑ and post‑trade support to Global Markets Sales and clients globally.
Strengthen relationships with Sales teams by delivering proactive, client‑focused support.
Drive global consistency by collaborating with hubs (GBS) and regional teams to harmonise processes.
Continuously adapt to regulatory, infrastructure, and business environment changes.
Demonstrate a growth mindset, actively identifying areas for enhancement and delivering improvements.
Business:
Champion and execute the vision of the Markets Sales Support function.
Lead and participate in continuous process improvement initiatives.
Understand Sales and client requirements to resolve backlog items and operational obstacles.
Processes:
Act as the first point of contact for client and Sales queries, including onboarding coordination and operational questions.
Support Sales on trade lifecycle monitoring/activities (e.g., novation processing, event reporting such as option expiry, fixing notices).
Support trade booking activities for specific markets and products.
Collaborate across CSSG, Sales, COO teams, and Operations on new business initiatives, including new product enablement and control design.
Ensure timely, accurate handling of all queries by engaging relevant teams and driving resolution.
Coordinate and support client testing for new product rollouts or system changes.
Analyse MIS data to identify recurring issues, recommend corrective actions, and enhance process reliability.
Risk Management:
Ensure Group Risk Management standards are being maintained / adhered to
Engage Risk, Legal & Compliance and Operational Risk as appropriate on escalated items relating to Risk Management
Governance:
Adherence to Ops Risk Framework standards of implementation and process management:
Continuous review of procedures and booking model
Regulatory & Business Conduct:
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Lead the Markets Sales Support team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Other Responsibilities:
Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, process and regulations among employees form part of the culture
AI 洞察
优缺点分析
优点
- 外资银行平台稳定，福利体系完善（如补充医疗、年假充足）
- 接触全球金融市场核心业务，专业度高
- 混合办公模式提升工作生活平衡
- 合规与风控要求严格，容错率低
- 适合具备金融背景、注重细节、擅长流程优化且希望在外资金融机构长期发展的专业人士
缺点 / 挑战
- 跨国协作时差压力，需应对多时区沟通
- 重复性操作较多，需保持高专注度
角色解读
- 可向更复杂的全球市场产品销售管理、运营风险管理或区域运营负责人方向发展，积累行业经验后可转向前台销售或产品角色
- 作为全球市场销售的支持枢纽，负责处理交易前的咨询和交易后的操作支持，确保交易全流程顺畅
- 需要深厚的金融市场产品知识、交易生命周期管理经验、强大的跨部门沟通能力以及对合规风控的敏感度
申请策略
- 强调对合规文化的认同，展示在多任务处理和高压环境下的稳定性，准备英文面试以体现国际化沟通能力
- 突出在金融市场交易支持、运营流程优化、跨部门协作及合规管理方面的具体案例和量化成果
- 加强对外汇、衍生品等全球市场产品的理解，熟悉Murex等交易系统，提升数据分析能力以支持流程改进
面试指南
- 使用STAR法则（情境、任务、行动、结果）回答行为面试题，重点突出问题解决逻辑、合规意识及协作效果
- 请描述一次你处理复杂交易纠纷或操作错误的经历，你是如何解决的？
- 如何在保证合规的前提下提高销售团队的工作效率？
- 面对不同时区的全球团队，你如何有效沟通和协调工作？
- 你对全球市场交易生命周期有哪些关键风险点的理解？
- 复习全球市场主要产品（FX, Rates, Equities等）的交易流程，了解渣打银行的核心价值观及近期市场动态
职位点评
薪资福利85
成长发展75
工作生活90
使命价值65
薪资福利
85较高
外资银行提供具有竞争力的薪酬和完善的福利体系，包括补充医疗、退休金及灵活休假，满足度高。
薪资信号未披露（AI估算：2.5千–4.0万/月）
福利待遇Core bank funding for retirement savings, medical and life insurance、Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum)、Flexible working options、Proactive wellbeing support through Unmind
成长发展
75中等
公司提供持续学习文化和技能重塑机会，但岗位本身偏运营支持，技术前沿性一般，晋升路径相对清晰但竞争激烈。
技术前沿主流现代技术
技术栈Murex、FX ALL、BBG、MIS data analysis
成长机会continuous learning culture、opportunities to reskill and upskill、access to physical, virtual, and digital learning
业务类型cost_center
工作生活
90较高
明确提供混合办公选项、充足的年假（最低30天）、育儿假及心理健康支持，WLB表现优秀。
工作模式混合式弹性办公
办公地点市区核心地段
加班情况明确说明WLB/不加班
工作生活平衡Flexible working options based around home and office locations、minimum global standards for annual and public holiday, which is combined to 30 days minimum、parental/maternity (20 weeks)、sabbatical (12 months maximum)
使命价值
65中等
作为大型跨国银行，致力于推动商业繁荣和多样性，具有一定的社会影响力，但岗位本身偏内部运营，直接社会价值感知较弱。
行业发展稳定成熟行业
社会影响中性/一般
使命信号drive commerce and prosperity through our unique diversity、Fair Outcomes for Clients
创新程度稳健跟随主流
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